If you are a rater that is trying to complete feedback for a respondent and the redirected page is not working for you there are a couple of possible reasons.
The rater deadline could have expired, which means that the deadline will need to be extended.
You may have been removed as a rater, due to not completing your feedback after a period of time.
The project the respondent is against is no longer active, meaning no further feedback can be given.
If you believe one of the reasons are listed above or there is a technical error, please contact us via the widget on the bottom right hand corner of the page and we will be able to advise on the next steps.