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Update Respondent's email address

How to update the respondents log in details (name or email address)

Written by Natasha Kirycuk
  1. Navigate to Manage Accounts and select Respondents.

  2. Choose the Respondent and click Edit.

  3. Update the Respondent's email address.

  4. Respondents should then log in using their new email address and current password. If they have forgotten their password, they can click on 'help me sign in' to receive a link for resetting it.

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