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Updating your StrengthsPortal™ details

Need to update your details or change your password? Here’s how to do it in a few simple steps.

Saf avatar
Written by Saf
Updated over 3 months ago

Changing your password

  1. Sign in: Log into your StrengthsPortal™ account.

  2. Access My Details: Click your name at the top right of the page and select ‘My Details’.

  3. Update password: Scroll to the ‘New Password’ box, enter your new password, and confirm it in the ‘Confirm New Password’ box.

  4. Save changes: Click ‘Save’.

If you’ve forgotten your password and can’t log in, reset it using the ‘forgotten password’ option.

Updating your details

Your StrengthsPortal™ username is your email address. To access previous reports, sign in with the email you used for your assessment. If you need to change your email due to a job change or other reasons, follow these steps:

  1. Sign in: Log in with your existing email and password.

  2. Access My Details: Click your name at the top right of the page and select ‘My Details’.

  3. Update Information: Here, you can change your email address, full name, and password.

Once updated, use your new email and password to sign in.

Troubleshooting

  • Forgotten password: Reset it here.

  • Can’t access email: If you can’t access your email due to changing employers, chat with us via the orange button at the bottom right of the page for assistance.

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