If a respondent has completed a Strengthscope® assessment with a previous organisation and you would like their existing report transferred to your account, please complete the following:
Send an email to the respondent to ask them to authorise the transfer of data to your account. Make sure to copy in [email protected] so we can see the authorisation.
Once you’ve received authorisation, email [email protected] to confirm the name of the Project Code or Project ID to let us know where to move the respondent to.
Note: Sometimes, we may need to update a project to include assessments not originally enabled to avoid data loss during the transfer. After this, we will revert to the original project settings.
Once the transfer is complete, we will email you back to let you know.
If you want the respondent to complete a new assessment after the transfer, you would need to create a new project, choose Save & Add Respondent and then click Existing Respondent.
How long does a transfer take?
Once we have received permission, we will move the respondent (and their existing reports) to your account within 1 working day.