If you encounter a message about incomplete activities when downloading a report:
Copy the code (starts with ACT) from the warning message.
Go to Manage Accounts and click on the Activities tab.
Paste the code into the search filter in the Code column.
You will see the respondent who has not completed the Engage questions.
To send a reminder
Select the respondent.
Click on Send Activity Reminder to send an automated email asking them to complete their outstanding assessments.